Three design problems, one system.
Each practice stands alone, and each depends on the others. Start with the one that is hurting most.
Decision systems
Put each decision
in the right hands.
Design roles, delegation, voting, and escalation so expertise can act without silencing the edge.
Read the practice ↗Incentive design
Reward the work—
not the metric.
Shape compensation and recognition around long-term value, then stress-test what people will game.
Read the practice ↗Coordination architecture
Scale without
losing the signal.
Organize small, trusted units with clear mandates and interfaces so the whole can adapt quickly.
Read the practice ↗