Governance was our proving ground.
Working inside networked communities taught us that participation is not the same as influence, and more information is not the same as better judgment. Attention is scarce. Expertise is uneven. Every reward changes behavior.
We work with teams to make those conditions visible, then design systems that let people act with more clarity and less friction. The work is empirical, practical, and meant to survive contact with the real world.
Have a live coordination problem that needs more than another workshop?
Start a conversation ↗Context is a design input.
Good systems match authority to what participants know, can see, and can responsibly change.
Behavior beats intention.
We model what people will actually do under real incentives, constraints, and incomplete information.
Research should ship.
A finding matters when it changes a decision, a role, a reward, or the way a team coordinates.